Refund & Returns Policy


Absolutely, here’s a sample refunds and returns policy tailored for sujalherbal.com:

Refunds and Returns Policy

Effective Date: January 1, 2022

Thank you for choosing Sujal Herbal. We strive to ensure your satisfaction with every purchase. If you are not entirely happy with your purchase, we’re here to help.

Returns

Eligibility Criteria

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Initiation of Returns

To initiate a return, please contact our customer support team at sujal555550@gmail.com within 30 days of receiving your product. Provide your order number and details of the item you wish to return. Our team will guide you through the return process.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defect in the product or an error on our part. We highly recommend using a trackable shipping service for returns.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges

We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us at sujal555550@gmail.com within 7 days of receiving the product.

Contact Information

For any further inquiries or assistance, please don’t hesitate to reach out to our customer support team.

Please note: This policy is applicable only to purchases made directly through sujalherbal.com. Products bought from authorized retailers should adhere to their respective return policies.